Connect with the desktop app
Download the Mac or Windows app supplied by your team and connect it to your company address.
Who this is forEmployees who want to use a separate desktop app.
Before you start
- Have your company address and sign-in details ready.
- Download buttons appear only when installers have been added to your team server.
Step by step
Open the app instructions
Sign in on the web and open Settings → Apps → Desktop app.
Choose your installer
Use Download for macOS or Download for Windows if available. On a Mac, also check which Mac models the listed installer supports.
Install and connect
On a Mac, open the .dmg and drag the app into Applications. On Windows, open the installer. On the app’s first screen, enter your company address in Team address and select Connect, then sign in.
If you get stuck
There is no download button
No installer has been added to your team server yet. Ask the owner to add one and use the web app in the meantime.
Installation or connection does not work
Ask your company contact to check the installer, supported computer and company address. Use the web app while they resolve the problem.
Product 0.2.2 · Checked October 28, 2026
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